Free Shipping Over $200
  • 5% Discount Coupon For New Members

MY ACCOUNT

How do I log in to my account ?
To log into your Account hit the "Sign In" on the top of our website. Alternatively, you can log in during checkout at the cart page. If you don't have an account yet, please hit "Join Free" to have your account for free.

How do I do if I forgot my password?
On the log in page click the link ‘Lost my password’ to reset your password. If you have a problem with it please contact us on info@yinglaicrystals.com to have your password manually reset.

How do I get 5% off for my first order?
To claim 5% off your first order you must register as one of our members. A code will be generated and sent in a welcome email sent directly to you. If you can’t locate the email please ensure you check your junk folder first if you still cannot locate it please get in contact with our support at info@yinglaicrystals.com

How do I track my orders?
Yinglai Crystals will provide order tracking numbers whenever the order status is changed into "Shipped" status. The shipping company's tracking number will be posted on every customer's account page. You will be notified by your registered email with this tracking number. Along with tracking number, customers will enter the shipping company's official website to check the shipping status of your package.

The following are some links to express companies.
DHL:   http://www.dhl.com/en.html    

EMS: http://www.ems.com
TNT: http://www.tnt.com
FeDex: http://www.fedex.com 
UPS:  http://www.ups.com
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